iBeacon-powered IoT solution with web and mobile app for data management and communication between dealers, showroom visitors, car owners, and BMW employeesShare your idea
Support BMW’s business processes & improve customer experience via tools for navigation and communication within showroom premises. Introduce apps for BMW managers to collect & analyze data on customer behavior and offer easier access to maintenance services for car owners.
- Mobile app for showroom navigation purposes and for car owners to easily access maintenance and support services
- IoT software to collect and store data from iBeacons
- AI software to analyze data and generate heat maps & showroom visitor statistics
- Web app for showroom employees and managers with dashboard showing real-time information
We developed an end-to-end IoT solution powered by iBeacon technology and data analytics. To let managers have complete control over customer experience, our design team came up with an intuitive dashboard with all information neatly organized into one view.
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Visitor location tracking & showroom navigation
Heat maps generated for various time periods
Visitor statistics and client database management
Personalized special offers for showroom visitors
Online customer support via chat and notifications
Customer vehicle maintenance history