mobile phone with chatbot app

Custom AI Chatbot Development

Improve website efficiency with a robust conversational UI

Be blazing-fast in handling customer requests, whenever they hit you. Our AI chatbots help dramatically reduce response time, automate simple QA sessions, and save valued man-hours.

See our projects

Build an intelligent chatbot

From the ground up, PixelPlex engineers powerful AI chatbot apps and conversational UIs that utilize machine learning tech to extend customer experience and increase conversion rate.

gear wheel

Wide application & seamless support

Deployable to custom IMSs, VoIPs, and popular messengers

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Easy integration & onboarding

Adaptable to your tech infrastructure, enterprise management, and sales workflows

settings

Advanced lead generation

Capable of prioritizing conversations via deep pattern analysis and natural language processing

We create omnichannel conversational platforms

phone with voicebots

Voicebots

  • Multilingual yet easy to adopt
  • Integrate with your knowledge base or customer services like CRM
  • Compatible with smart speaker tools like Alexa or Google Home
  • Scalable enough for a large customer base
phone with chatbots

Chatbots

  • ML-enabled conversational UIs
  • Context-sensitive response modeling
  • User feedback monitoring
  • Personalized interaction scenarios
phone with software

On-premise & cloud-based software

  • Controlled in-house on-prem apps
  • Flexible & secure cloud-hosted solutions
  • Working outside of paid platforms if needed
  • Custom hosting packages

We customize chatbots to increase conversion

To make your AI chatbot a truly go-to instrument for your website users, we tailor it to your business specifics.

people

Audience segmentation

  • Criteria-driven conversation routes
  • NLP for voice requests
  • Consumer spending estimation
  • Repeat customer rate tracking
  • Enterprise type & domain focus
gear wheel

Location-based settings

  • Automated language selection
  • Time zone detection
  • 24/7 support around the globe
  • Payment system choice
monitor

Lead qualification

  • Machine- and deep learning-based request processing
  • Automated invoice management
  • Smart lead routing rules
  • Timely switch to a human agent

Industries widely utilize AI chatbots

Your back-office employees can delegate to chatbots much more than you ever imagined. Streamline handling customer requests, feedback, support, booking, and payment management – whatever steals your valued man-hours most.

Travel & hospitality

Finance

Retail & eCommerce

HoReCa

Logistics

Healthcare

Travel & hospitality

  • Ticket & accommodation booking
  • Flight status monitoring
  • Best deal or price offering
  • Nearest attraction routing
search for a place information via phone

Finance

  • Fund management
  • Expense limits tracking
  • Stock trading & quoting
  • Deals & exchange rates monitoring
search for finance data via phone

Retail & eCommerce

  • In-store navigation
  • Delivery arrangements & tracking
  • Product search, recommendation & pricing
  • Up-sell & cross-sell
search for product information via phone

HoReCa

  • Table reservation
  • Food ordering & delivery tracking
  • Cooking & restaurant advisory
  • Campaign advertisement
booking a table in a restaurant via phone

Logistics

  • Supply chain management
  • Order generation
  • Interaction with resource planning systems
  • Warehousing & fleet management
logistics operations using the phone

Healthcare

  • Scheduling medical appointments
  • Calling ambulance
  • Search of medical data & medications
  • Health insurance advisory
doctor's appointment via phone

Supported chatbot channels

Not only do we underpin your AI chatbots by popular paid services, but can also deploy custom on-premise infrastructure if needed.

AI chatbots

Google DialogFlow Logo
Amazon Lex Logo
TensorFlow Logo
Microsoft Bot Logo
Gupshup Logo
BotMan Logo
IBM Watson Logo
Wit.Ai Logo
botPress Logo
SAP Logo
chatfuel Logo

Voice Assistants

Amazon Alexa Logo
Google Assistant Logo
Facebook Messenger Logo
WhatsApp Logo

Full-stack chatbot development

To build AI chatbots that fully meet your objectives, we’ve devised a holistic approach that helps cater to most demanding clients.

1

Audit & strategic planning

/ Learn

  • Business case analysis

  • Website UX testing

  • Brand identity definition

  • Targeting & tech tools selection

2

UX design

/ Create

  • Voice selection

  • Language processing & management

  • Neural network training

  • Conversational flow scripting

3

Software development

/ Build

  • Continuous integration & deployment

  • Code base implementation for faster delivery

  • Intuitive UI on the front & scalable architecture behind

  • Custom feature engineering

4

Chatbot integration

/ Connect

  • Solution‘s launch within host infrastructure

  • Integration with your CRM & voice assistants

  • Live user testing & onboarding

  • Other third-party integrations upon request

5

Support & QA

/ Maintain

  • Moderation, maintenance & reporting

  • User engagement & behavior analysis

  • User feedback-driven enhancements

  • Feature updates

Chatbot projects in focus

We love the trend of conversational UX evolution, and glad to be its contributors. Take a look at what we have to show you from recent AI chatbot development projects.

ML-powered recruitment system

For a client who deals with talent acquisition, we’ve built a platform that automates sending job offers and qualifies interest levels to cut the recruitment cycle short.

  • Chatbot-enabled conversations for quick & massive outreach
  • Pre-screening of candidate profiles via NLP & text analytics
  • 10x reduced time to a qualified target pool
  • Automated reachout, confirmation & interview scheduling
chat with clients

Telecom customer services chatbot

Our team aided a Telecom company to develop an AI-enabled chatbot platform that can handle a multitude of customer service use-cases.

  • Subscription package query & modification
  • Roaming activation
  • Bill payments & balance transfer
  • New offers promotion
  • Rasa platform-based self-training to build new scenarios
  • Integration with Telco billing, customer service & product catalog
customer services via phone

Sales emails responding automation system

For an enterprise-grade business, our team helped create a chatbot that acts as an inbound sales agent.

  • Parsing & labelling query emails
  • Smart querying of inventory database
  • Answering quote requests
emails responding via phone

Marine vessels support chatbot

We assisted a marine logistics enterprise with engineering a chatbot for their management systems.

  • Querying of vessel on-board data like ETA, GPS location, staff composition & performance parameters
chatbot support at laptop

Featured articles about chatbots

We stay tuned on what’s there on the worldwide tech horizons while documenting our team’s expertise to deliver insightful takeaways. Go give a look to our latest posts.

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