Custom AI Chatbot Development

Improve website efficiency with a robust conversational UI

Be blazing-fast in handling customer requests, whenever they hit you. Our AI chatbots help dramatically reduce response time, automate simple QA sessions, and save valued man-hours.

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Chatbot Development

Build an intelligent chatbot

From the ground up, PixelPlex engineers powerful AI chatbot apps and conversational UIs that utilize machine learning tech to extend customer experience and increase conversion rate.

Wide application & seamless support

Deployable to custom IMSs, VoIPs, and popular messengers

Easy integration & onboarding

Adaptable to your tech infrastructure, enterprise management, and sales workflows

Advanced lead generation

Capable of prioritizing conversations via deep pattern analysis and natural language processing

We create omnichannel conversational platforms

Voicebots

Multilingual yet easy to adopt
Integrate with your knowledge base or customer services like CRM
Compatible with smart speaker tools like Alexa or Google Home
Scalable enough for a large customer base

Chatbots

ML-enabled conversational UIs
Context-sensitive response modeling
User feedback monitoring
Personalized interaction scenarios

On-premise & cloud-based software

Controlled in-house on-prem apps
Flexible & secure cloud-hosted solutions
Working outside of paid platforms if needed
Custom hosting packages

Speed up your customer resolutions

Our team devises AI chatbots that help discern the intent of your page visitors and translate user quantity into sales quality. Leave us a note – we’ll get back to explain how.

We customize chatbots to increase conversion

To make your AI chatbot a truly go-to instrument for your website users, we tailor it to your business specifics.

Audience segmentation

Criteria-driven conversation routes
NLP for voice requests
Consumer spending estimation
Repeat customer rate tracking
Enterprise type & domain focus

Location-based settings

Automated language selection
Time zone detection
24/7 support around the globe
Payment system choice

Lead qualification

Machine- and deep learning-based request processing
Automated invoice management
Smart lead routing rules
Timely switch to a human agent

Industries widely utilize AI chatbots

Your back-office employees can delegate to chatbots much more than you ever imagined. Streamline handling customer requests, feedback, support, booking, and payment management – whatever steals your valued man-hours most.

Travel & hospitality

Ticket & accommodation booking
Flight status monitoring
Best deal or price offering
Nearest attraction routing

search for a place information via phone

Finance

Fund management
Expense limits tracking
Stock trading & quoting
Deals & exchange rates monitoring

Retail & eCommerce

In-store navigation
Delivery arrangements & tracking
Product search, recommendation & pricing
Up-sell & cross-sell

search for product information via phone

HoReCa

Table reservation
Food ordering & delivery tracking
Cooking & restaurant advisory
Campaign advertisement

booking a table in a restaurant via phone

Logistics

Supply chain management
Order generation
Interaction with resource planning systems
Warehousing & fleet management

Healthcare

Scheduling medical appointments
Calling ambulance
Search of medical data & medications
Health insurance advisory

Rule out customer loss

By working around the clock, AI chatbot apps improve enterprise productivity while never missing a single request. Drop us a line – we’ve got what to offer for any domain.

Supported chatbot channels

Not only do we underpin your AI chatbots by popular paid services, but can also deploy custom on-premise infrastructure if needed.

AI chatbots

Voice Assistants

Full-stack chatbot development

To build AI chatbots that fully meet your objectives, we’ve devised a holistic approach that helps cater to most demanding clients.

Audit & strategic planning

/ Learn

Business case analysis
Website UX testing
Brand identity definition
Targeting & tech tools selection

UX design

/ Create

Voice selection
Language processing & management
Neural network training
Conversational flow scripting

Software development

/ Build

Continuous integration & deployment
Code base implementation for faster delivery
Intuitive UI on the front & scalable architecture behind
Custom feature engineering

Chatbot integration

/ Connect

Solution‘s launch within host infrastructure
Integration with your CRM & voice assistants
Live user testing & onboarding
Other third-party integrations upon request

Support & QA

/ Maintain

Moderation, maintenance & reporting
User engagement & behavior analysis
User feedback-driven enhancements
Feature updates

Ensure a customer-first service

We help build neat user journeys that show your care about customer time. Let your clients get an instant response whenever they need, via their preferred channels.

Chatbot projects in focus

We love the trend of conversational UX evolution, and glad to be its contributors. Take a look at what we have to show you from recent AI chatbot development projects.

ML-powered recruitment system

For a client who deals with talent acquisition, we’ve built a platform that automates sending job offers and qualifies interest levels to cut the recruitment cycle short.

Chatbot-enabled conversations for quick & massive outreach
Pre-screening of candidate profiles via NLP & text analytics
10x reduced time to a qualified target pool
Automated reachout, confirmation & interview scheduling

Telecom customer services chatbot

Our team aided a Telecom company to develop an AI-enabled chatbot platform that can handle a multitude of customer service use-cases.

Subscription package query & modification
Roaming activation
Bill payments & balance transfer
New offers promotion
Rasa platform-based self-training to build new scenarios
Integration with Telco billing, customer service & product catalog

Sales emails responding automation system

For an enterprise-grade business, our team helped create a chatbot that acts as an inbound sales agent.

Parsing & labelling query emails
Smart querying of inventory database
Answering quote requests

Marine vessels support chatbot

We assisted a marine logistics enterprise with engineering a chatbot for their management systems.

Querying of vessel on-board data like ETA, GPS location, staff composition & performance parameters

Featured articles

We stay tuned on what’s there on the worldwide tech horizons while documenting our team’s expertise to deliver insightful takeaways. Go give a look to our latest posts.

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Services IT Consulting CONSULTING From complex enterprise tech transformation to the innovative project launch, our team supports businesses at different stages of their projects.Come along, we’ll help you get an edge and play big on the global market. IT Consulting Blockchain Consulting STO Consulting Blockchain Training Custom Software Development CUSTOM ENGINEERING Let us have your back in a project of any scale. From user-centric mobile apps to full-blown cross-platform enterprise ecosystems — we’ll bring your concept to life, exactly as you think it should look and work. Mobile App Development MOBILE APP DEVELOPMENT Entrust us with your end-to-end mobile project — from ideation and engineering to app launch and integration.With business growth in mind, we’ll help you hit the market with a slick iOS, Android, or cross-platform app. Mobile App Development iOS App Development Android App Development Cross-Platform App DevelopmentWeb Development WEB DEVELOPMENT Whether you need an app from the ground up or require a legacy system to be updated, we can jump in at any stage.From an accessibility roadmap to post-launch support, we’ll help your business stay strictly legal and competitive. Web Development Web Accessibility Audit and Consulting Accessible Web Development and Design UI/UX Design UI/UX DESIGN Give us the pleasure of adding our secret sauce to your app.We’ll create beautiful screens at the front while breaking the limits of what’s behind them to help your app get to beyond-plausible business achievements. QA & Software Testing QA & SOFTWARE TESTING Engage us for integrated quality assurance services, and our experts will advise on QA strategy and optimize software testing costs.We’ll balance manual testing with QA automation to ensure consistent performance for all possible use cases and devices.
Technologies Blockchain BLOCKCHAIN DEVELOPMENT Blockchain Development NFT Development STO Development Enterprise Blockchain Development Smart Contracts Development Smart Contract Audit DApp Development Cryptocurrency Exchange Development AR & VR AUGMENTED VIRTUAL REALITY Immerse your customers into a universe of unimaginable and give them truly novel experiences with AR, VR and Mixed RealityWe'll help define a proper business concept and find a balance between legacy workflows and next-gen customer engagement solutions. Metaverse METAVERSE We create tools, assets, and ecosystems to seamlessly merge real-life and digital worlds within your Metaverse projects.It could be a multi-layer virtual space or a unique artwork item. Either way, we’ll deliver it — ready and working. Cognitive Computing (AI) ARTIFICIAL INTELLIGENCE Engage a team of machine learning solutions engineers, data science experts, and other AI software development pros to implement your product.Reach out to us — we’ll help you translate big data or disparate digital assets into business growth triggers. Custom AI Development Big Data Consulting Machine Learning Consulting Chatbot Development Connected Devices (IoT) INTERNET-OF-THINGS Aching to handle digital and physical asset management? We build load-resistant IoT services, both enterprise and consumer.Hit us with IoT consulting, app development, back-end engineering, or existing infrastructure revamping – we’ll nail it down.
Industries FinTech & Banking FINTECH & BANKING As traditional finance goes digital, we are committed to building efficient ecosystems and better engagementThink of customized FinTech solutions with tamper-proof transactions and storage, progress transparency and automation — and we’ll make them see the light of day. Retail & eCommerce RETAIL & ECOMMERCE Whether you market B2B or B2C, commerce tech trends are all about value-driven purposes, global sustainability, hybrid shopping journeys, and extra-resiliency.Let your clients know that there’s more to your brand than meets the eye by creating unique customer experiences in all your stores. Supply Chain & Logistics SUPPLY CHAIN & LOGISTICS To make things easier for all vendors, we deliver apps for route and cost optimization, vehicle operational support, and better dispatch time efficiency.With focus is sustainability, resilience, transparency, and immutability, let’s get your transformation going. Healthcare HEALTHCARE Custom healthcare software solutions are aimed at helping you ensure accurate diagnosis, better patient engagement, and positive healthcare outcomes.Whether you require a patient management solution, practice management software, EMR/EHR system, or ML-enabled diagnostics – we’ve got you covered. Real Estate REAL ESTATE Keep up with digital innovation trends by accelerating enterprise transformation and scaling, leveraging data and orchestrating workflows.Whether you manage and sell commercial facilities or invest third-party capital, our integrated solutions help you make the most of it. Oil & Gas OIL & GAS With mobility and digital technologies standing to change the game and define leadership, our mission is to get you digital-first.Resolve operational and conceptual issues by introducing clear tech vision, feasible architectures, and flexible software to take business extension off limits.
Products CryptoAPI Connect your dApps to blockchain networks in a flash under zero commission. No hassle with heavy database upload, infrastructure updates, or maintenance of a dedicated engineering team OTC Hawk Benefit from our portfolio and wealth management app. Outpace your competitors and let clients trade cryptocurrency nice and easy, and always for a profit Arbitrage Bot Alternate your yield channels, maximize investment efficiency, customize trading strategies, and execute profitable low-risk transactions DocFlow Enjoy uncompromised workflow and data security, decentralize storage, and take utmost control of docs turnaround with our business document management system
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